Neolens Support Agent
RAG agent for API documentation support. Smart search across 200+ pages, source citations.
Freelance Agent Engineer
AI agents that respond accurately. Zero hallucinations.
I build AI agents that automate your business processes: technical support, sales qualification, onboarding, internal assistants. Backend + Frontend + Tests + Documentation included.
◆ Responds without hallucinating — RAG on your docs/FAQ
◆ Integrates with your tools — API, CRM, Slack, Zendesk
◆ Production-ready — Automated tests + monitoring
◆ Multilingual — EN/FR (other languages on request)
🤖
Documentation Assistant Online
Who is this for?
You have this problem
- Your technical team spends several hours per week on repetitive support tasks
- Your documentation is complete but no one can find the information quickly
- You handle 200+ tickets/month where 60% are recurring questions
- The no-code chatbots you've tested give generic answers
What I build
- Technical support assistant: answers questions about your product, your API, your documentation. No hallucinations
- Sales qualification agent: qualifies leads, collects needs, directs to the right contact
- Onboarding assistant: guides new users or employees, explains features, reduces time-to-value
- Internal assistant: HR, IT, compliance, answers recurring questions from your teams
Concrete result: Recurring questions are automated. Your team focuses on complex cases. Your users get answers in seconds.
Want concrete examples for your industry?
BACKEND ONLY
Need just the API?
Backend-only AI agent, no interface. You integrate it into your existing app.
From €3,500
View API offer → How does it work?
Reduces response time by 80%
Your agent responds in a few seconds by searching your documentation, FAQ or knowledge base. It cites sources for every response. Result: your teams only handle complex cases.
Integrates with your existing tools
Native integration with Slack, Zendesk, your CRM or database. No workflow changes for your teams. Result: the agent works within your current ecosystem.
Tested like production code
Architecture with automated tests, conversation monitoring, complete technical documentation. My QA Automation Engineer background guarantees reliability. Result: zero surprises in production.
Typical use cases
- Automated customer support — FAQ, troubleshooting, order tracking
- Developer assistant — API documentation, authentication, code examples
- User onboarding — Interactive guides, product training
- Internal support — HR, IT, compliance, procedures
Measurable impact: -60% recurring support tickets • 24/7 availability • ROI in 3-6 months
Approach
Direct contact
No intermediary. Daily progress updates. You always know where things stand.
Comprehensive automated tests
Unit tests, integration tests, CI/CD. You receive a working, maintainable system.
Complete documentation
Technical documentation (architecture, APIs, deployment) AND user documentation. Zero dependency: you understand how it works, you can evolve it.
Code ownership
You receive all code, commented, versioned, deployable. You own it and remain autonomous.
Why invest now?
87%
of users have a positive experience with AI chatbots
Source: Botpress 202525%
reduction in operational costs thanks to conversational AI
Source: Gartner 202440%
of companies use chatbots for 24/7 customer support
Source: IBM 202470%
of customer interactions will be managed by AI by 2028
Source: Gartner 2024The AI agent market will reach $50 billion by 2030, with 45% annual growth. Companies that invest now gain a competitive advantage.
Sources: GM Insights, Spherical Insights, Dual Media 2025
Demo: API Support Agent
AI agent for API technical support. It answers questions about authentication, endpoints, error codes. Available 24/7, multilingual (EN/FR), with source citations.
What the agent can do:
- Technical support: Answers API questions in real-time
- Smart search: Finds information in 200+ pages of documentation
- Multilingual: Automatically detects English and French
- Source citations: always reliable and traceable
Benefits for your users:
- Instant response: Seconds instead of several minutes or hours
- 24/7 availability: No need to wait for business hours
- Accuracy: Contextual responses with code examples
- Autonomy: Your developers make progress without blocking support
The agent in action
Discover how the agent responds with precision, cites its sources and avoids hallucinations
Precise responses with source citations
Vector search in your documentation
Zero hallucination thanks to strict validation
Two complementary approaches
I master different AI agent architectures according to your needs
RAG Agent
AI Agent
Visionary AI Agent
Assistant that accelerates API adoption. Quick-start prompts, interactive code examples.
Which approach for your project?
RAG Agent
For: Answering questions from your documentation
Ex: Customer support, FAQ, technical documentation
Guided AI Agent
For: Guiding your clients step by step
Ex: Onboarding, API integration, developer assistant
Not sure? I'll help you choose the right approach during the discovery call.
How do we work together?
A clear 3-step process to turn your idea into a functional AI agent.
1
Discovery call (30 min)
We discuss your project: what problem you want to solve, what data you have available, your technical constraints and budget.
What you get:
- A clear vision of feasibility
- An approach recommendation (validation or direct)
- A timeline and budget estimate
2
Validation or direct development
Option A: Validation (recommended if uncertainty)
I validate feasibility on your real case before committing to the full project.
Option B: Direct development
If the need is clear and feasibility is obvious, we go directly to production.
What you get:
- Validation: Functional prototype + feasibility report
- Direct: Complete agent ready to deploy
3
Deployment & follow-up
I deploy the agent to production, train your team, and remain available during the support period to adjust and optimize.
What you get:
- Deployed and operational agent
- Complete documentation
- Team training
- Post-launch support (duration according to offer)
Ready to get started?
Book your free discovery call (30 min) to discuss your project. I'll tell you if an AI agent is suitable for your case and which approach I recommend.
Let's discuss your projectWant to see detailed pricing and offers? View offers →