Custom AI Agents
Intelligent agents that automate your business processes: support, sales, internal operations, technical documentation
Customer Experience
24/7 automated support that reduces your costs and improves satisfaction
- Automated technical support
- E-commerce & customer service
- Smart FAQs
- B2B SaaS assistance
Sales Performance
Automated lead qualification and prospect engagement
- Automatic qualification
- Interactive product demo
- Client onboarding
- Appointment scheduling
Internal Operations
Automation of HR, compliance, training, and IT helpdesk
- Employee onboarding
- Level 1 IT helpdesk
- Compliance & procedures
- Ongoing training
Technical Documentation
Transform your static documentation into an intelligent AI assistant
- API documentation assistant
- Developer support
- Interactive guides
- Technical troubleshooting
Customer Experience
AI agents that improve satisfaction while reducing your support costs
Automate your customer support with an AI agent that responds 24/7. Technical support, product advice, customer service, order tracking — the agent integrates with your existing tools (Zendesk, Slack, your CRM) and reduces your costs by 40-60%.
What it automates:
- Technical support: resolves 60% of common questions, transfers complex cases to your teams with full context
- E-commerce & customer service: personalized product advice, real-time order tracking, returns and refunds management
- B2B SaaS assistance: user guides, feature explanations, troubleshooting common technical issues
- Financial services: account questions, transaction history, regulatory procedures (GDPR, KYC)
- Smart FAQ: contextual responses adapted to user journey and history
Measurable impact:
- -60% recurring support tickets in 3 months
- Available 24/7 without hiring (saving 40-50k€/year per FTE)
- Response in less than 30 seconds vs 2 hours on average by email
- ROI in 3-6 months (agent cost cheaper than a level 1 support salary)
- Customer satisfaction +25% (measured via CSAT/NPS)
- Support teams freed up to handle high-value cases
Sales Performance
Agents that qualify your leads and support your prospects 24/7
Automate the qualification of your prospects and commercial follow-up. Your teams focus on strategic deals and high-potential clients, the agent handles the rest: answers to commercial questions, interactive demos, qualified appointment scheduling.
What it automates:
- Lead qualification: collects budget, timeline, decision-makers, pain points — automatic scoring according to your business criteria
- Product demonstration: interactive presentation of features, answers to common objections, sending personalized resources
- New client onboarding: step-by-step guided configuration, explanation of first actions, reduced time-to-value
- Appointment scheduling: calendar integration (Calendly, Cal.com), qualification before connecting with sales
- Opportunity detection: identifies clients who could upgrade, alerts your teams in real time
Measurable impact:
- 100% qualification of incoming leads before commercial transfer
- 24/7 maintained engagement — no lost leads outside business hours
- Optimized sales time — focus on qualified leads only
- +20-30% conversion rate thanks to personalized support
- CRM data automatically enriched (budget, needs, timeline)
- Consistent customer journey from discovery to activation
Internal Operations
Automation of your HR, compliance, training, and helpdesk processes
Free up your HR, IT, and administrative teams from repetitive tasks. The agent answers employees' common questions 24/7: leave, expense reports, internal tool access, compliance procedures. Integrates with your HRIS, Active Directory, and internal knowledge bases.
What it automates:
- HR & onboarding: welcoming new employees, internal procedures, leave requests, expense reports, common administrative questions
- Level 1 IT helpdesk: password resets, internal software access, tool guides (Slack, Google Workspace, VPN)
- Compliance & procedures: internal regulations, ISO/security standards, quality procedures accessible instantly
- Ongoing training: e-learning support, interactive quizzes, progress tracking, internal certification
- Incident management: ticket filing, status tracking, automatic escalation to specialized team if critical
Measurable impact:
- -50% administrative time for HR and IT on repetitive questions
- Autonomous employees — 70% of questions resolved without human intervention
- Compliance guaranteed — procedures always up to date, complete traceability
- 3x faster onboarding — new hires operational in 48 hours
- Centralized knowledge base — no more scattered docs
- Employee satisfaction +30% (instant responses vs several days delays)
Technical Documentation
Transform your static documentation into an intelligent AI assistant
Transform your technical documentation into an AI assistant. Your developers find information in 10 seconds instead of searching for 20 minutes. The agent understands your API docs, technical guides, and responds with code examples adapted to context. Source citations with every response.
What it automates:
- API documentation assistant: instant search in your endpoints, parameters, error codes, rate-limiting limits, request examples
- Developer support: guided troubleshooting, best practices adapted to your stack, step-by-step integration guides
- Interactive guides: developer onboarding, contextual tutorials, SDK/CLI configuration, OAuth authentication
- Technical knowledge base: system architecture, design patterns, internal code standards, naming conventions
- Automated troubleshooting: diagnosis of common errors, error message explanations, step-by-step solutions
Measurable impact:
- -70% search time for your developers (10s vs 20min)
- Documentation always up to date — automatic sync with your sources
- 2x faster dev onboarding — new devs operational in 1 week vs 3
- -50% internal technical support tickets (doc questions resolved instantly)
- Accelerated API adoption — time-to-first-integration reduced by 60%
- Precise source citations — direct link to the exact section of the doc
Why choose me?
QA Automation Engineer Background
4 years of experience in automated testing and quality assurance. I deliver production-ready code with unit tests, integration tests, and monitoring.
- ✓ Automated tests at every commit
- ✓ CI/CD configured from the start
- ✓ Code coverage rate measured
- ✓ Zero regressions in production
Complete technical documentation
You receive comprehensive documentation: architecture, APIs, deployment guide, troubleshooting. Your teams understand how it works and can evolve the agent.
- ✓ Documented architectural decisions
- ✓ Complete API integration guide
- ✓ Deployment procedures
- ✓ User documentation for your teams
Full code ownership
The code is yours, commented, versioned on Git. No dependency, no vendor lock-in. You are autonomous to maintain and evolve the agent after delivery.
- ✓ Complete and commented source code
- ✓ Git repository with clean history
- ✓ Full ownership license
- ✓ No dependency on proprietary third-party service
Scalable architecture
Architecture designed to evolve with your usage. Conversation monitoring, structured logs, robust error handling, rate limiting. Ready to handle 1,000+ conversations/day.
- ✓ Real-time monitoring (metrics + alerts)
- ✓ Structured logs for easy debugging
- ✓ Error handling and automatic retry
- ✓ Optimized performance (cache, async)
My quality guarantee
Each delivery includes: automated tests (coverage > 80%), complete technical documentation, quality report, and code review.
How I Work
A structured approach inherited from my QA automation experience: tests at every step, clean code, complete documentation.
Audit & Feasibility
I analyze your data (docs, FAQs, knowledge base) to validate that AI can correctly answer your use cases. Evaluation of source quality and identification of gaps.
📅 1 week
Detailed scoping
Functional specifications, technical architecture, identification of necessary integrations. Validation of scope and timeline.
📅 3-5 days
Iterative development
Agent construction with automated tests at each step. Backend (Python/FastAPI), frontend (React/Next.js), API integrations. Regular checkpoints to adjust if needed.
📅 3-8 weeks depending on offer
Delivery & Follow-up
Production deployment, complete technical and user documentation, training of your teams. Post-launch support (2-4 weeks depending on offer) for adjustments and optimizations.
📅 1 week + included support
💡 Would you prefer to validate the approach before committing?
Start with a validation process (€7,000, 2-3 weeks). If you proceed to a complete offer
within 15 days, €2,500 is deducted from the total amount.
Each delivery includes automated tests, technical documentation, and a test coverage report. My QA automation background guarantees reliability in production.
Ready to automate your processes?
Let's discuss your project to identify the best use case and validate technical feasibility.
Multiple packages according to complexity. The validation process is recommended to validate the approach before full development.